Refund policy

At GIFM, customer satisfaction is important to us. We aim to provide premium quality products and a reliable shopping experience.

Returns

We accept returns within 7 days of receiving your order. To be eligible for a return, the item must:

• Be unused and in original condition
• Include original packaging and accessories
• Show no physical damage caused after delivery

Non-Returnable Items

The following items are non-returnable:

• Customized or special-order products
• Software or downloadable products
• Opened accessories or consumables
• Products damaged due to misuse

Damaged or Defective Products

If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos/videos of the issue. We will arrange a replacement, repair, or refund depending on the situation.

Refunds

Once the returned product is inspected and approved, refunds will be processed to the original payment method. Shipping charges are non-refundable unless the error was caused by us.

Warranty

Selected products include manufacturer or seller warranty coverage. Warranty periods may vary depending on the product category.

Contact

For return or refund assistance, please contact our support team through our website or official social media pages.